Observability / APM
New Relic
New Relic, Inc.
Single-platform, consumption-priced observability that's cheap for big fleets/small teams but charges per data-GB and per full-user seat.
- Category
- Observability / APM
- License
- Proprietary
- Deployment
- SaaS
- Cost
- Medium
- Free tier
- Yes
- Self-host effort
- —
- Maturity
- Incumbent
- Popularity
- Long-standing top-3 APM incumbent
The catch
The per-user "full platform" seat ($349/user) is the trap — a sharp cliff from Standard to Pro, NRQL creates lock-in, and the ingest model still drives aggressive sampling to control cost.
Monitors
ServersMetricsLogsTracesSyntheticsCloudK8s
Capabilities
AlertingDashboardsDistributed tracingAnomaly detectionAPI
Built for
Mid-marketEnterpriseDevelopers